PRODUCT SHIPMENTS

​

Athenna Inc utilizes FedEx Ground to offer free shipping to customers within the continental US. Most products are shipped within 1-2 business days upon receipt of order and are thoroughly tested by our own certified engineers to ensure quality and functionality. If the customer wishes items to be shipped differently, or rushed, shipping can be changed if expressly stated by the customer. Charges apply for shipping to countries outside the US. In the event that the customer chooses alternate shipping, Athenna Inc will make all necessary efforts to accommodate the customer’s needs. For all alternate shipping, at request of the customer, customer absorbs all costs.

​

Contact us at inf@athennainc.com or 888-514-2414 for international shipping or specific shipping requests.

​

LOCAL PICKUP

​

Upon placing an order on our website, you will receive a confirmation email with an estimated time frame for when your order will be ready for pickup. This timeframe may vary depending on the items ordered and current demand.

Please wait for a separate email or notification confirming that your order is ready for pickup before coming to the designated location. We strive to have orders ready as quickly as possible, but we appreciate your patience as we work to fulfill each order with care and efficiency.

If you have any specific timing requests or need to expedite your order, please reach out to our customer service team for assistance.

​

SELLING EQUIPMENT TO ATHENNA INC & ITS AFFILIATES

​

Athenna Inc honors its commitments and expects equipment suppliers to do the same. If we buy equipment that is not in good physical and working condition with valid serial numbers, we expect vendors to refund payments or replace the item within one week. Athenna Inc will only buy from legitimate suppliers who have clear and free title to the equipment.